Customer Content Management

  • Ratings & Reviews
  • Questions & Answers
  • Image & Video
  • Social Curation
  • Intelligence Analytics Suite

Harness the power of customer-generated content across channels, to uncover actionable insights that drive brand advocacy and sales.

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Influencer Content Acceleration

  • Sampling for Reviews
  • Sampling for Influence
  • Sentiment Analysis Reports

Turn every customer into an influencer and use social media to accelerate the creation and amplification of customer-generated content.

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Customer Experience Feedback

  • Customer-Based Mystery Shopping
  • CSAT Measurement
  • Intelligence Analytics Suite

Collect the full spectrum of customer experience feedback at scale to uncover insights, improve loyalty, and drive in-store traffic and results.

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CUSTOMER CONTENT MANAGEMENT
Harness the power of customer-generated content across channels.

Everything you need to solicit, verify, and showcase product feedback and enable content sharing. Uncover the actionable insights that drive brand advocacy and sales.

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INFLUENCER CONTENT ACCELERATION
Turn every customer into an influencer.

Increase social engagement and drive sales growth by capturing customer-generated content faster and in greater volumes.

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CUSTOMER EXPERIENCE FEEDBACK
Monitor and optimize your in-store customer experience.

Capture customer experience feedback at scale to uncover insights that drive traffic and results in-store, while improving overall brand loyalty. Our modern platform, Journey IQ, powers CX feedback.

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News and Events

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Shure Solicits and Showcases Customer Endorsements Leveraging PowerReviews Technology to Accelerate Buyer Journey.…

PowerReviews Market Trends Snapshot – May 2020

COVID-19 epidemic sees ecommerce sales soar further; online review consumption remains high.…

We Just Released New Updates To Our API. Why Is This Such A Big Deal?

We've recently made significant upgrades to our API technologies while building a number of new exciting third-party integration partnerships. No…

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